Soju Joseph
Digital Consultant @StatusNeo
- Role
- Consultant - Technical Writer at StatusNeo
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Soju Joseph
A versatile professional driven by creativity and a pursuit of knowledge, offering a unique blend of technical, content, legal, and research writing expertise. With a strong foundation in writing and management, I excel at setting and achieving goals, adapting to various settings, and continuously improving. As a lifelong learner, I am eager to contribute my diverse skill set to your organization and further refine my skills through hands-on experience.
Experience
Consultant - Technical Writer
Mar 2024 — Present · Bengaluru, IN
Develop and maintain developer-focused documentation for TIBCO’s cloud-based platforms such as Scribe, ActiveMatrix BusinessWorks Plugins, Flogo Connectors, MFT, and the Fulfilment Orchestration Suite. Create a wide range of content including release notes, user guides, and admin manuals using MadCap Flare, aligned with CSG, Microsoft, and IBM style guides- Manage documentation versioning through GitHub workflows, and publish via Jenkins to PotSticker and DocSite, where I serve as admin- Maintain legacy HTML documentation using FTP tools like WinSCP and FileZilla. Collaborate in Agile teams using Jira, Confluence, and GitHub, while leveraging Markdown, VS Code, and GitHub Copilot to streamline authoring- Proactively improve content usability and structure, and tested AI tools to automate documentation from Jira, Confluence, and Google Docs- Recognized for consistently delivering high-quality documentation across multiple products under tight deadlines.
Education
RNB Global University
Bachelor of Science - BS
2015 — 2018
Christ University, Bangalore
Master of Science - MS
2018 — 2020
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