Soiana Rivera
Store Manager at SEPHORA La Centerra - Let\'s Beauty Together!
- Role
- Store Manager at SEPHORA
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Soiana Rivera
I am an experienced manager with 20+ years in retail. I am committed to taking on…
Experience
Store Manager
Sep 1999 — Present · Houston, TX, US
Manages client service• People development• Merchandising, and operational functions of the store • Ensure the adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies. Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals and are expected to develop strategies to grow the store business, leveraging customer loyalty program, events, product knowledge and services. • Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals and are expected to develop strategies to grow the store business, leveraging customer loyalty program, events, product knowledge and services. • Responsible for the recruiting, interviewing and hiring process. • Oversees training, coaching. Delegates, supervises and motivates Assistant Managers and Key holders to develop their leadership and business skills. • Ensure that a coaching culture is present in store, where everyone receives timely acknowledgement for their successes and feedback on areas of opportunity. • The Store Director is ultimately responsible for ensuring the overall standards, safety and tidiness of the store are maintained as well as adherence to merchandising concepts. They ensure communication regarding inventory issues or concerns with the District Manager.
Education
Universidad National de Costa Rica (UNA)
Associate of Arts (A.A.), Dance
1988 — 1992
Skills
- Driving Results
- Store Management
- Hiring
- People Development
- Retail Sales
- Profit
- Training
- New Store Openings
- Sales
- Store Operations
- Customer Service
- Team Building
- Management
- Inventory Management
- Inventory Control
- Recruiting
- Sales Management
- Loss Prevention
- Leadership
- Visual Merchandising
- Employee Training
- Payroll
- Merchandising
- Retail
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