Sohil Forghani
Senior Customer Success Engineer @Halcyon
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WORK HISTORY
Senior Customer Success Engineer @Halcyon
EDUCATION
Pasadena City College
Certification Programs for CompTIA, Microsoft & Cisco, Information Technology
The California State University
Bachelors of Science, Business Administration; Management Information Systems
DeVry Institute of Technology
Bachelors of Science, Information Technology Professional
ABOUT SOHIL FORGHANI
Technical Account/Application Engineer in Cyber Security & Vulnerability Management Engineer A highly regarded, well-qualified, dedicated, and innovative Field Application Engineer and Vulnerability Management Technical Support professional with more than 15 years of comprehensive experience providing advanced level troubleshooting and repair knowledge to networking, connectivity, hardware, software, installation, and configuration issues. Recognized as a personable, efficient, and expert communicator, able to build and maintain trusted relationships and confidence with customers, clients, peers, management, and vendors. Seeking new opportunities as an IT Network Associate, Desktop Support Technician, or Help Desk Analyst. CORE COMPETENCIES Troubleshooting | Malware and Spyware Removals | Networking and Connectivity | Windows Errors, Updates, Registries, Software, and Hardware | Customer Service |Email, Live Chat, Phone, and In-Person Communications | Call Center Experience | Customer Relationships | Solutions Advice | Leadership | Technology Migrations
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