Sohenny Diaz
Regulatory Exams & Issues Management | Audit Management | Conduct Risk Governance | Risks & Controls Governance | Speaker | People Leader | Resource Groups Leader | 2X Excellence Award Recipient | Community Service Award
- Role
- Sr Business Risk & Controls Programs at First Citizens Bank
- Location
- Park Ridge, NJ, US
- LinkedIn followers
- 500 followers
About Sohenny Diaz
A passionate and service-oriented leader with over 20 years of experience across risk and controls management, governance, project management and tech support. Sohenny is a people leader who places strong emphasis in staff development to support individual’s career growth and the firm’s retention goals. At her current firm, she serves as the Co-Lead of the Develop and Operations pillar of Latin ERG, Co-Lead of the Leadership Engagement Pillar on campus, and wellbeing champion in her function.AREAS OF EXPERTISEIssues and Risk Events Management • Risks & Controls • Regulatory Response Management • Project Management • Stakeholder Management • Incident Management • Problem Management • Service Level Management • Change Management C-Suite/VIP Support • Staff Development • Training • Application Support • User-Acceptance Testing • Vendor Management • Knowledge Management Governance and Reporting • Process Improvement
Experience
Sr Business Risk & Controls Programs
Apr 2024 — Present · Remote, TX, US
Education
Pontificia Universidad Católica Madre y Maestra
Bachelor's Degree, Telecommunications Engineering
1994 — 1999
New York University
Master's Degree, Business Management and Systems
Skills
- Disaster Recovery
- Business Strategy
- Process Improvement
- Outsourcing
- Vendor Management
- Windows 7
- Cross-Functional Team Leadership
- Business Analysis
- Strategy
- Project Management
- Management
- IT Service Management
- Change Management
- Business Intelligence
- IT Strategy
- IT Management
- Business Process Improvement
- Budgets
- Team Leadership
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