Sohan Suresh
Digital Transformation | SaaS | Product | KCL
- Role
- Customer Success Lead at Opva Solutions Pvt Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sohan Suresh
As a Customer Success Lead with a strong foundation in engineering and a passion for…
Experience
Customer Success Lead
Oct 2024 — Present · Bengaluru, IN
OPVA is a digital platform to streamline digital work instructions, it provides in-depth analytics to understand skill gaps that exists in employees and provides an auditing platform to upskill and make efficient use of manpower. Responsibilities: 1. Guided new customers through a smooth onboarding process and ensured best practices were followed to ensure optimal use of the platform. Presented product demonstrations and presentations explaining various use cases to customers. Proactively identified and addressed customer challenges or roadblocks in using the product. Collaborate with cross-functional teams to develop and execute customer success strategies aligned with business goals and objectives.
Education
Vikas PU College, Mangalore
12th Grade
St. Peter's School - India
10th Grade
King's College London
Master of Science - MS
New Horizon College of Engineering
Bachelor of Engineering - BE
2017 — 2021
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