Sohan Pratapwar

About Sohan Pratapwar

Area of Expertise • Acquire good knowledge of setting up standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience while adhering to the SLA • Expertise in working on SAP- Accounts Receivable, SAP CRM Integration and SAP ECC 6.0 Tahiti and SAP Everest ECC 6.1 • Proficient in providing trainings to the team members; preparing training programs and ensuring the implementation of the same • Possess skills in managing overall process operations such as payments from deposits received in company’s bank account, invoice management, receipts /payments & reconciliations of debtors & creditors, complete (insurance) verifications for US citizens and loan documents verification (AML) & KYC; ensuring accomplishment of preset targets within stipulated time • Proficient in o Coordinating with shipping companies, freight forwarders and transport companies o Handling clearance related functions; pre/post shipment documentation o Closely monitoring order execution including ocean/air freight negotiation and complete logistics

Experience

1. Senior Quality Analyst

   WNS

   Dec 2022 — Present · Pune, IN

   WNS Global Services Pvt. Ltd.| Dec’22- Till Now | Senior Analyst-(AM)Responsibilities handled. Risk Consultant for Equitable and CSP Dec -2022 under this role.Performing Risk Reviews for Business and Vendor AssessmentPerforming Risk reviews for several verticals like HR, Marketing, IT, ProcurementRisk discussion with Business area and vendors for these verticals to help them understand Contract, Infosec clause and MSA guideline document & risk reviews and Internal Meetings via (MS. Teams and Zoom)Risk analysis (Business Assessment & Vendor Assessment), suggesting preventive actions as well as detective measures for control purpose.Design scope of assignments covering internal controls & policy guidelines Execute and manage the Risk Assessment assignments including performing field work following the planned approach while delivering quality work in line EQ (WNS) Group standards. Evaluate internal processes and controls and prepare Risk Register with value added recommendations to management and audit committees. Seek implementation of recommendations within timelines & escalate overdue issues pending implementation.Follow-up for implementation of controls for key risks within timelines & escalate overdue issues. Review the existing risk framework and recommend changes to risk assessment / review / monitoring methodologies.

Education

• Phulsingh Naik Mahavidyalaya, Pusad.

  B. Com, Business/Commerce, General

  2006 — 2009

• MIT School of Distance Education

  Executive PGDBM, Banking and Financial Support Services

• Phulsingh Naik Mahavidyalaya, Pusad.

  HSSC, Accounting and Finance

  2004 — 2006