Soham Saha
Senior Technical Architect @Salesforce
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WORK HISTORY
Senior Technical Architect @Salesforce
Vancouver, BC, CA
Led enterprise-wide Salesforce digital transformations worth $25M+ across Financial Services, Insurance, and Investment Management, driving 46% increase in customer engagement,$8M annual cost savings, and 40% operational efficiency gains while ensuring SOX compliance and regulatory adherence.Served as Lead Architect for back-office modernization, automating contractor payments and reconciliations for 6M+ members, improving financial accuracy and enabling ~30% faster time-to-market for digital services.Built an agentic document intelligence framework, cutting 300+ manual hours/week and reducing processing time by 98%, while maintaining 99.9% system observability.Drove federated AI strategy on Salesforce, creating a risk-compliant “Agent-First” framework that supports 35% estimated ROI on AI investments through centralized and decentralized agent scaling.Architected global AI/ML strategies across multiple markets, implementing predictive analytics and personalization, boosting customer engagement by ~30% and generating $12M additional annual revenue, managing 25+ cross-functional team members.Partnered with executives and stakeholders to align Salesforce solutions with strategic objectives, delivering scalable, compliant, and high-impact enterprise solutions.Mentored and led teams, sharing best practices in Salesforce architecture, AI integration, and digital transformation, enhancing delivery quality and client satisfaction.
EDUCATION
Heritage Institute of Technology
Bachelor of Technology - BTech, Electronics and Communications Engineering
ABOUT SOHAM SAHA
Senior Technical Architect and Technology Leader with 14+ years driving $50M+ digital transformations across Fortune 500 companies. Proven track record of establishing enterprise architecture governance for 100+ applications, leading global teams of 50+ and delivering 200% ROI through cloud-native, AI-driven solutions. Expert in Salesforce CRM strategy, multi-cloud architecture, and regulatory compliance (SOX, GDPR).Core Expertise: Enterprise Architecture (TOGAF), Salesforce CRM Strategy, API/MicroservicesIntegration, Data & AI Solutions, and Cross-functional Team Leadership. Proven track record of establishing architectural standards, governing technical decisions, and mentoring global teams while ensuring scalability, security, and compliance across complex enterprise ecosystems.
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