Soham Sahoo
Trust & Safety Quality Analyst at ByteDance
- Role
- Trust & Safety Quality Analyst at ByteDance
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Soham Sahoo
Working as Quality Assurance Analyst Bytedance on TikTok Project and having total 7…
Experience
Trust & Safety Quality Analyst
Apr 2022 — Present · Gurugram, IN
Work daily to random Sampling Data to check quality for the moderators.• Analyzing QA wise productivity and utilization report daily using VLOOKUP and PIVOT TABLE.• Take feedback and for the inhouse moderators on a weekly basis and take calibration session.• Analyze weekly work data to evaluate error patterns, improvement areas etc. using 5 Why and Pareto Analysis.Implemented one policy improvement plan to improve global quality score for the process
Education
West Bengal University of Technology
Bachelor of Technology (B.Tech.)
2011 — 2015
Skills
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Leadership
- Public Speaking
- Project Management
- Management
- Microsoft Office
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