Sohail Lalani
Bank of America @Bank of America
Los Angeles, CA, US
EMAILS
s••••••••@bofa.com
MOBILE NUMBERS
+14•••••••35
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WORK HISTORY
Present
Bank of America @Bank of America
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EDUCATION
1996 — 1998
San José State University
BS, Management Information Systems
SKILLS
Tcp/IpTroubleshootingIT Service ManagementCross-Functional Team LeadershipCall CenterManaged ServicesIntegrationDisaster RecoveryManagementVoice & Data ConvergenceLeadershipProject ManagementTelephonyVisioOutsourcingTestingSoftware Development Life Cycle (Sdlc)Business Process ImprovementSoftware DocumentationSdlcSolution ArchitectureWanSwitchesIvrCustomer Relationship Management (Crm)Cloud ComputingCall CentersSystem DeploymentItilTelecommunicationsAvayaService DeliveryBusiness AnalysisProgram ManagementStrategyProfessional ServicesCtiNetworkingVendor ManagementIT Strategy
ABOUT SOHAIL LALANI
Senior technology executive with over 20 years of leadership across enterprise…
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