Mohd Sohail Ghouse
Senior Manager - Risk Investigation
- Role
- Senior Manager Risk Management at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohd Sohail Ghouse
At Amazon, my role as Senior Manager in Risk Management revolves around steering a global operations team, ensuring the seamless execution of projects, and championing quality across multiple sites. With a commitment to operational excellence, we\'ve successfully managed risk and optimized processes to support the company\'s expansive portfolio.My tenure has been marked by a strategic approach to problem-solving and innovation, utilizing analytical skills to drive improvements. This has involved partnering with various stakeholders to tailor our services effectively and address challenges, contributing to Amazon\'s robust risk management framework.
Experience
Senior Manager Risk Management
Nov 2022 — Present · Hyderabad, IN
Managing a global operations team comprising Operations/Risk Managers and overseeing 150+ employees.• Driving overall productivity, quality performance, and SLA management across 9 worldwide sites supporting the process.• Reviewing, monitoring, controlling and supporting growth of portfolio of discrete projects with the objective of delivering them as per agreed timelines, cost and quality; collaborating with different internal/external partners to customize various offerings, managing risk, addressing escalations and troubleshoot issues.• Assisting in determining operational feasibility through analysis, problem definition, requirement analysis, and proposing solutions; creating an inspiring team environment with an open communication.• Facilitating the onboarding of New Hires by coordinating with multiple stakeholders – Talent Acquisition Team, Workflow, Scheduling, Training, and Learning & Development Teams.• Utilizing data analytics to monitor and analyze patterns, trends, and anomalies related to potential risks, and providing regular reports to senior management.• Developing and implementing comprehensive risk management strategies that align with SEPO (Seller Experience & Protection Operations) goals and objectives.• Ensuring employee well-being and spearheading engagement and RnR programs for 900+ employees from IND sites.• Creating growth opportunities and enable front line manager to build career road map for team members by means of Individual Development Plans(IDP).
Education
Osmania University, Hyderabad
Bachelor of Commerce - BCom, Business Administration and Management, General
2011
Osmania University, Department of Business Management
Master of Business Administration - MBA, Finanace & HRM
2014
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