Sohaib Imran
IT Business Analyst | Microsoft Dynamics Finance & Operations Consultant | AI | Power Platform | EDI
- Role
- Information Technology Business Analyst at Hamilton Company
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Sohaib Imran
I specialize in architecting digital supply chains for the Biotech, Pharmaceutical, and Scientific Manufacturing Industries. With global experience and 4 full-lifecycle implementations, I bridge the gap between complex life-science manufacturing requirements and high-performance D365 F&O solutions.Currently, I am driving operational excellence in AI-driven automation for a major biotechnology manufacturer. My expertise lies in high-stakes environments where precision in Customer Service, Inventory Management, Manufacturing, and Master Planning is vital to the global medical supply chain.Key Skills & Experience • Microsoft Dynamics 365 Finance & Operations Functional Consultant- Implemented AI Automation - Transition Electronic Data Interchange- Shop Floor Execution / Manufacturing Execution- Advance Warehouse Management- Warehouse Mobile Application- Security Roles & Configurations- Docentric ISV - Sycor Rental Model (ISV)- Expert in training End Users• Microsoft Dynamics CRM Sales Consultant• Microsoft PowerApps • Azure Devops• Configured & Implemented Customer Portal (External Customers)• Implemented Ap Invoice Automation - Power Apps (Invoice Capture)• Documentations ( Functional Design Document, Scripts, Guidance and Reviews, Trainings )Let\'s connect to explore opportunities for collaboration and growth!
Experience
Information Technology Business Analyst
Jan 2025 — Present · Reno, NV, US
As an IT Business Analyst at Hamilton Company, I specialize in bridging the gap between stakeholder requirements and high-performance enterprise systems. I am the primary lead for AI automation, EDI management, and business process optimization across Customer Service, Procurement, and Finance, while also collaborating on Supply Chain and Logistics in a \"divide and conquer\" partnership with my manager.I recently spearheaded the integration and implementation of AI solutions that transformed our Customer Service operations, significantly reducing manual workloads and improving response accuracy for our global client base. Additionally, I support Finance and the Tax Department by maintaining CCH tax software to ensure seamless financial compliance. By optimizing our Microsoft Dynamics 365 ERP functionality, I deliver data-driven solutions that drive operational efficiency and business success.Enhanced Professional Bullet Points:AI Implementation:\"Architected and deployed AI-driven automation for the Customer Service team, resulting in a measurable increase in ticket resolution efficiency and improved customer satisfaction scores.\"ERP Optimization:\"Ensure seamless end-to-end ERP functionality by aligning technical software capabilities with the strategic needs of Procurement, Finance, and Logistics.\"Strategic Collaboration:\"Partnered with senior leadership to \'divide and conquer\' complex enterprise projects, overseeing the technical lifecycle of EDI and AI integrations.\"Cross-Functional Support:\"Manage critical business applications, including CCH for the Tax Department, while driving process improvements in global supply chain workflows.\"
Education
Iqra University (Official)
Bachelor of Business Administration - BBA, BBA (Hons)
2015 — 2020
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
Master of Business Administration - MBA
2020
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