Sohaib Ahmad

About Sohaib Ahmad

I am a Senior Systems Engineer & Cloud Infrastructure Specialist with 13+ years of experience designing, securing, and supporting enterprise IT across MSP, healthcare, retail, and corporate environments. Skilled at leading both on-site and remote/global support, I specialize in hybrid cloud (Azure/M365/Entra ID), endpoint management (Intune, SCCM), virtualization (VMware), and identity security (MFA, SSO, conditional access). I have a proven track record of: Delivering remote Epic EHR, Yardi, CRM, and POS support for U.S. and international clients. Implementing Intune Autopilot and SCCM OSD, enabling zero-touch provisioning and secure patching for endpoints. Modernizing environments with Azure AD/Entra ID integration, SSO/MFA, and Office 365 migrations. Improving uptime (>99.9%), reducing repeat tickets by 25%, and automating tasks with PowerShell, Bash, and SQL. Leading cross-functional teams in remote call center deployments, networking (VLANs, VPN, firewalls), and DR readiness. Authorized to work in the U.S.(Green Card holder), I thrive in remote or hybrid engineering roles where I can bridge technical depth with business impact, driving modernization, compliance, and user satisfaction.

Experience

1. Information Technology System Administrator

   Ics

   Jan 2024 — Present

   Administer Microsoft 365, Entra ID, SCCM, and Intune environments supporting enterprise endpoints.• Manage device lifecycle including enrollment, compliance policies, patching, and application deployment.• Provide infrastructure support across Azure services, identity platforms, and endpoint systems.• Diagnose and validate industrial electric vehicle PCB boards ensuring software test compliance.• Utilize ConnectWise for monitoring, ticket management, and incident resolution.

Education

• Sir Syed University of Engineering & Technology (SSUET)

  High School Diploma

  2002 — 2005

• Karachi Grammar School

  GED

  1994 — 1998

• Karachi University

  Bachelor's degree

  1999 — 2003