Sofia Samsom

IT Consultant @Accenture France

Paris, FR

French pharmaceutical group – SAP MDG Consultant- Execute Functional Unit and System Integration Tests- Manage defects and incidents: follow up, testing, fix and move to production• French pharmaceutical group – PMOSupport the activities of a group program for the implementation of SAP S4/HANA- Coordinate interactions between different stakeholders (Business and digital)- Prepare weekly progress reports (Project committee: Update and analysis of KPIs)- Organize user training sessions in coordination with the digital team- Monitor user tests (User Acceptance Tests): Organize and facilitate daily follow-up, update execution KPIs of UAT, track defects with the business and digital teams- Monitor the progress of cutover tasks.• European aerospace manufacturer - Transition managerLead the transfer of application management- Plan and follow knowledge transfer sessions- Implement key performance indicators (KPI) to monitor the transition- Create and present weekly reports • European aerospace manufacturer - PMO Customer Satisfaction Manage a customer satisfaction assessment service- Present the activity and the catalog of offers to stakeholders interested in launching surveys and support the launch of surveys to measure internal customer satisfaction- Coordinate interactions between internal clients and external providers• European aerospace manufacturer - Change manager Create user guides as part of a change management activity• European aerospace manufacturer - Performance manager Monitor the digital performance of the department- Prepare the annual objectives for the digital service- Define the key performance indicators (KPIs)- Prepare the monthly reports to be presented to the board of directors- Implement new indicators to achieve finer granularity

Université Paul Sabatier Toulouse III

Health studies

CESI Ecole d'Ingénieurs

Master's degree, Project Management - specialized in Digital transition

Université Paul Sabatier Toulouse III

Master's degree Bioengineering - Health, Biotechnology

Université Paul Sabatier Toulouse III

Bachelor's degree Biochemistry , BMolecular Biology &Microbiology