Sofía Morón Márquez
Operations Assistant @YMCA of South Florida
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WORK HISTORY
Operations Assistant @YMCA of South Florida
Weston, FL, US
Drove membership sales and retention, consistently meeting and exceeding sales goals for the karate program- Streamlined day-to-day operations with SOPs and checklists that improved safety, communication, and development of participants—elevating the karate academy experience in a sustainable way- Standardized internal messaging templates for multilingual families, improving communication clarity and boosting parent satisfaction across fully remote classes.
EDUCATION
Florida Gulf Coast University
Bachelor of Arts - BA, Integrated Studies with a Focus on Exercise Science
Escuela Universitaria Real Madrid Universidad Europea
Master's degree, Execute MBA in Sport Management
Riviera Schools
High School Diploma
Florida International University
Master's degree, Professional MBA
ABOUT SOFÍA MORÓN MÁRQUEZ
Executive Admin & Program Operations Bilingual Assistant MBA with 3+ years of experience supporting administrative workflows, scheduling, client communication, and program coordination across wellness, health and e-learning environments. Skilled in organizing systems, SOPs, and documentation while coordinating 60+ staff and delivering reliable remote operations support.
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