Sofía Guerra Balbás

About Sofía Guerra Balbás

Seasoned project manager for public and private entities across the globe. Companies rely…

Experience

1. Sr Ba Pm

   Harris Computer

   Nov 2022 — Present

   Professional services may entail project administration, business requirements gathering, business process analysis, software testing, release management, documentation, use case analysis, facilitating training, and customer onboarding. Provide the related services as may be required. Key Responsibilities: Client Services - Business Analysis 1. Determining business requirements in partnership with clients and obtaining sign-off. Providing client workshops for end-user training, software/solution delivery walkthroughs, process discovery, and progress updates. Liaising between the client and software delivery team as the main point of contact 4. Documentation of process, training guides, requirements, solutions, technical specifications, and knowledge articles. Writing specifications, programming, testing, consulting, analysis, data conversion, processing upgrades, and providing customer support. Driving the design and conceptualization of new business solution options and managing identified impacts and risks ensuring maximum efficiency. Working closely with the QA and Dev teams to ensure successful project deliverables, including test plan traceability. Ability to explain complex ideas clearly and concisely to many audiences within an organization. Project Management: 1. Proactively identifying and alerting management and/or customers on the potential risk to the timeline and/or project deliverables. Supporting the management of the progress of tasks and deliverables throughout the project. This includes maintaining project plans and project artifacts. Developing, analyzing, and interpreting project plans to support project operations and strategic planning. Conducting project status meetings, distributing status reports to project sponsors/stakeholders, managing expectations, and serving as the primary communication source for the project 5. Validating feasibility studies and estimates

Education

• U. E. Instituto Libertador, Cumaná - Edo. Sucre

  Bachiller en Ciencias

  2001 — 2003

• Universidad Simón Bolívar

  Engineer

  2003 — 2009

• IESA

  Project Management Program

  2016 — 2016

• Universidad Metropolitana (VE)

  Diploma of Advanced Studies in Technology Management

  2020 — 2020

Skills

• Planeamiento De Proyectos
• Selección De Personal
• Voluntariado En Organización Sin Ánimo De Lucro
• Abstracting
• Consulting
• Analytics
• Seguridad Industrial
• Cfx
• Deportes
• Microsoft Word
• Microsoft Powerpoint
• Kanban
• Trabajo En Equipo
• Captación De Fondos
• Redes Sociales
• Organización De Eventos
• Reciclaje
• Selección De Personal a Través De Internet
• Francés
• Gestión De Cuentas
• Ingeniería
• Investigación De Mercados
• Logística
• Mejora De Procesos
• Salesforce.com
• Mesh Generation
• Servicio De Atención Al Cliente
• Ingeniería Mecánica
• Microsoft Office
• Microsoft Outlook
• Crm
• Presupuestos
• Español
• Piano
• Visio
• Resolución De Problemas
• Planificación Estratégica
• Gestión De Proyectos
• Account Management
• Gestión De Relaciones Con Clientes