Sofia Dias
Senior Account Manager - Global @Experian
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WORK HISTORY
Senior Account Manager - Global @Experian
Lead and manage relationships with top-tier, high-revenue clients- Drive revenue retention through proactive client engagement and strategic defense- Resolve complex client escalations with decisive and transparent actions- Identify and execute upsell and cross-sell opportunities aligned with client needs- Collaborate with cross-functional teams to deliver a unified account management approach- Lead strategic initiatives, including transitioning clients to long-term contracts and Cloud solutions.
EDUCATION
SheFi
SheFi Cohort 11, Web3 Fundamentals
University of Macau
Exchange Program, International Management
ISEG - Lisbon School of Economics & Management
Bachelor's degree, Management
Copenhagen Business School
Master's degree, Management of Creative Business Processes
ABOUT SOFIA DIAS
Tech-savvy professional with strong people skills and a passion for global travel.
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