Sofia Trindade

Global Business Development Executive @Imagesound Group

Miami, FL, US

Leading a complex sales process for end-to-end custom solutions with SAAs and Creative services components, leveraging a full-featured cloud-based CMS software and Content creative services- Consistently building the pipeline with focus in the retail and hospitality sectors, by identifying and pursuing new opportunities while nurturing healthy client relationships for retention and upselling- Leading cross-functional teams (Creative, IT, Ops, Service, etc.) through the onboarding process, overseeing all aspects of the partnership from start to finish, and through several extensive RFP processes for major Retail and Hospitality Brands- Collaborating with cross-functional teams to create custom solutions, including the development of new service/product features tailored to clients\' needs, software integrations, leveraging the appropriate technology to achieve client’s and business goals- Engaging new projects with a consultative approach, driving innovative solutions to overcome clients’ challenges with great impact on client satisfaction (New partnerships, Software developments, Internal comms project, etc.)- Coordinating with internal international teams to uphold strategic alignment and dissolve inefficiencies, fostering a positive culture and collaboration to achieve organizational objectives

Linnaeus University

Supply Chain Management

Iscte - Instituto Universitário de Lisboa

Bachelor's in Business Management, |Business Administration and Management, General