Sofia Martinez
Business Development Representative / Administrative Analyst / Senior Sales and Customer Service Representative
- Role
- Business Development Representative at Maqe Rendering
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sofia Martinez
I am a professional with more than 3 years of experience in remote positions for global companies, with experience focusing on sales and support for customers from all around the world.I am familiar with and adept at planning and scheduling virtual meetings, providing accurate, detailed, and confidential information, and answering more than 80 emails, chats, and calls per day. I also bring an organized and flexible approach that allows me to perform well under pressure and come up with workable solutions in a crisis. I have experience in multitasking, and I enjoy learning new information. I am always ready to give my best and to take my time to show the customers why we are the best option. I am truly dedicated to customer service, I am very interested in the Sales, Customer Service, and Marketing environment, and I enjoy analyzing and actively listening to the customers\' needs and desires.Additionally, I also bring the hands-on experience of training new hires such as Sales and Customer Services representatives, and providing support to other members of the sales team. In my position at Telecom Networks Outsourcing, I have successfully onboarded over 14 members to the sales staff.
Experience
Business Development Representative
Jul 2024 — Present
Identify and qualify potential leads through various sources, including cold calling, email outreach, and social media-Conduct research to target ideal customers and develop outreach strategies tailored to their needs-Reach out to prospects via phone to initiate conversations, present the value proposition, and set up meetings-Craft and send personalized email campaigns to engage potential clients and nurture leads-Maintain consistent follow-up with leads to ensure continued engagement and move them through the sales funnel-Update and maintain accurate records of interactions with prospects in the customer relationship management (CRM) system-Track and report on key metrics related to lead generation and sales activities.
Education
UADE
Certified and Technical-Scientific Translation
2020 — 2024
Colegio Instituto Superior Palomar de Caseros
Educación Secundaria Obligatoria (ESO)
2013 — 2018
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