Sofia Hussain
Operations Strategy & Business Operations Lead | Driving Efficiency, Cost Optimization | Ex-Rakuten | Ex-IHG Hotels & Resorts | Ex-SmartWorks | Ex-Hilton| Ex-Oberoi Hotels& Group | Tech, SaaS & Services
- Role
- Sixth Sense, Client Relationship Management and Busin at Rakuten India
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sofia Hussain
Strategic business operations professional with 13+ years of experience across IT, service, real estate, and sharing economy sectors. I am specialized in key account management and operational excellence, with a proven track record of driving multi-million-dollar pipelines and enabling cross-functional teams to deliver scalable business outcomes. Skilled in requirements gathering, process optimization, stakeholder management. I thrive in supporting complex initiatives, aligning business needs with operational and technical solutions, and enabling strategic decision-making at enterprise scale.
Experience
Sixth Sense, Client Relationship Management and Busin
Mar 2022 — Present · Bengaluru, IN
Education
St. Thomas's Day School, Calcutta
I.S.C, Humanities
1998 — 2006
Calcutta University, Kolkata
Bachelor of Arts (B.A.), English Literature
2007 — 2010
Rabindra Bharati University, Kolkata
Master of Arts (MA), English Language and Literature, General
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