Sofia Grella
Customer Success Manager | Salesforce + Slack
- Role
- Customer Success Manager at Salesforce
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Sofia Grella
A collaborative and effective leader who thrives in fast-paced environments and has a passion for creating scalable, process driven solutions. Team-oriented and builds relationships cross-functionally while managing projects and delivering exceptional customer experiences, which support the strategic direction of an organization.
Experience
Customer Success Manager
Oct 2025 — Present · Austin, TX, US
I’m focused on helping Salesforce’s most strategic customers get even more value from the Agentforce 360 platform.
Education
Western University
B.Mus., Honours Voice Performance
2008 — 2012
Western University
M.Mus. in Literature & Performance, Opera
2012 — 2014
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