Sofia Sun-Hye B.

About Sofia Sun-Hye B.

I build cloud infrastructure and AI platforms that eliminate operational bottlenecks and drive efficiency at scale.At Esri, I architect production AI systems, manage multi-cloud infrastructure across AWS/Azure/GCP, and create automation that delivers measurable impact: 95% reduction in provisioning time, 94% infrastructure compliance coverage, and >99% uptime for enterprise AI platforms.WHAT I DOAI & Machine Learning InfrastructureDesign and deploy production AI systems using Azure OpenAI, AWS Bedrock, and vector databases. Built enterprise chatbot with 95% accuracy and contract analysis platform reducing manual review time by 80%.Cloud Platform EngineeringProvision and manage resources across AWS, Azure, GCP. Deploy production EKS clusters with KEDA autoscaling, Prometheus monitoring, and enterprise observability.DevOps & Security AutomationBuild automation that eliminates manual work—repository provisioning (95% faster), cloud identity management (90% time reduction), and security tools achieving 94% compliance coverage.TECHNICAL STACKAWS • Azure • GCP • Kubernetes • Docker • Python • GitHub Actions • MongoDB • KEDALet\'s connect if you\'re working on cloud platforms, AI infrastructure, or DevOps automation.

Experience

1. Cloud Engineer Ii

   Esri

   Feb 2025 — Present · CA, US

   Building cloud infrastructure and AI platforms across AWS, Azure, and GCP with focus on automation, security, and scalability.AI & MACHINE LEARNING ENGINEERING- Architected production AI chatbot using Azure OpenAI and MongoDB vector search—supporting large-scale document corpus with 95% query accuracy- Built intelligent contract analysis platform with GPT-4 integration—reducing manual review time by 99%- Provisioned and managed AI infrastructure (AWS Bedrock, Azure AI Foundry) maintaining >99% uptimeCLOUD INFRASTRUCTURE & SECURITY- Provision and manage cloud resources across AWS, Azure, GCP, and Kubernetes environments- Deployed and configured production EKS clusters with KEDA autoscaling, Prometheus monitoring, and observability tools- Built automated VM security compliance tool achieving 94% coverage across enterprise infrastructure- Developed DNS security scanner identifying orphaned records and mitigating domain hijacking risksReduced cloud identity provisioning time by 90% through ServiceNow workflow automationDEVOPS & AUTOMATION- Manage containerized deployments on Kubernetes using Helm, GitHub Actions, and Docker- Automated repository provisioning workflows- Implemented infrastructure monitoring dashboards for real-time visibility and proactive issue resolution

Education

• University of California, Riverside

  Master of Science - MS, Computer Engineering

• California State University, Fullerton

  Bachelor's degree, 컴퓨터 과학

  2019 — 2019

• Seoul Baekam Highschool

  High School Diploma, Science

  2015 — 2018

• Sungshin Women's University

  Bachelor of Science - BS, Computer Engineering

  2018

• Soongsil University

  Bachelor's degree, Computer Engineering

  2020 — 2020