Sofia Ajayi

Engagement Partner @Js Group

Account Management (London Region) worth > £ 7 million ExpertiseCustomer & Stakeholder Relationship Management -(Internal & external) across various levels within Universities up to VC level -(senior management teams). I have an in-depth understanding of the industry and sector. I am a trusted and relatable partner to key customer stakeholders. Deliver and implement dynamic and successful schemes that help promote better student engagement outcomes across institutions. Using digital marketing strategies & research-based solutions, including tech solutions to drive engagement. Driving Results and targets by performing consistently and successfully across KPIs, metrics, and objectives.Key Deliverables Project Management, Account Planning, Performance reviews of schemes - Successfully Onboarding new customers/schemes and supporting their implementation. Using digital marketing strategies & research-based evidence to drive engagement and achieving over 70% of engagement consistently in the past 3 years.How- Business & Project; Planning, reviews & Management- Check-in calls & Drop-in sessions - Onsite training sessions- Successfully Onboarding new customers/schemes and supporting their implementation- Attending, running & presenting at client project meetings (online & face to face)- Delivering efficiencies through the streamlining and scaling of processes- Using digital marketing strategies to drive engagement and increase engagement numbers significantly