Temitope Lawal
Sr Manager | Health Care Program Manager | Agile Scrum Master | Driving Innovation, Facilitating Collaboration, and Optimizing Delivery in Agile Environments
- Role
- Servicenow Application Developer at Walmart
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Temitope Lawal
ServiceNow Certified Application Developer with 6+ years of hands on experience…
Experience
Servicenow Application Developer
Dec 2023 — Present
Streamlined HRSD onboarding by configuring HR Services, Lifecycle Events, HR Catalog items and Flow Designer workflows, integrating tasks across IT, Facilities, and HR to reduce manual effort and improve new‑hire experience, while producing SOPs, process maps, and HR knowledge articles to support adoption and compliance.• Architected and deployed a full Relativity Billing API integration using RESTMessageV2 with token‑based authentication, pagination, structured response parsing, and centralized error logging, supported by Scheduled Jobs to automate data synchronization into custom tables with full technical documentation for long‑term maintainability.• Designed a scalable enterprise data‑sync framework leveraging Script Includes and GlideRecord operations, incorporating retry logic, exception handling, audit tracking, and detailed runbook documentation to ensure accuracy, integrity, and operational transparency across all data transfers.• Improved widget performance and user experience by reducing server calls, implementing reusable Script Includes, and applying responsive UI/UX best practices, including secure password generation and validation logic with documented security considerations.• Automated end to end Service Catalog processes for travel and expense workflows, including dynamic variables, variable sets, Catalog Client Scripts, and Flow Designer approval routing, supported by process documentation, catalog item guides, and workflow diagrams.• Designed and implemented multiple custom scoped applications following ServiceNow best practices—custom tables, CMDB relationships, Script Includes, Business Rules, and ACLs—to support complex, role based business processes with complete technical documentation and governance alignment.• Enhanced HRSD case management by refining case templates, HR Profiles, COE specific configurations, and user roles, ensuring consistent case handling and documenting configuration standards for HR partners and support teams
Education
Babcock University
Bachelor's degree
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