Soaham Parashtekar
Senior Manager: Customer Advocacy | Networking solutions, NaaS infrastructure optimization
- Role
- Senior Manager Customer Advocacy at HPE Aruba Networking
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Soaham Parashtekar
AI-Augmented Leadership | Autonomous Network Operations | Enterprise Operational Excellence*Two decades of hands-on technical evolution—from L1 engineer to Senior Manager at HPE Aruba Networking—uniquely positions me to lead in today\'s AI-driven landscape. My ground-up journey through every IT operations layer shapes strategic business leadership with deep technical credibility and real-world operational understanding.**Currently advancing AI-driven network optimization**, having successfully deployed automation that converts 90% of system alerts into auto-resolved incidents or suppressed false positives, I now lead cross-functional teams implementing AI assistance to analyze root causes of recurring alerts and AI-audits on the remaining 10% to achieve further autonomous resolution.**This builds on proven results** including enabling Fortune 50 customers\' 779% infrastructure expansion without proportional team growth and achieving $4.6M cost avoidance through intelligent automation and scalable operational excellence.**Three core leadership strengths:**-**AI-Driven Innovation**: Pioneering predictive network operations with closed-loop automation enabling autonomous infrastructure management through intelligent root cause analysis and self-healing capabilities that eliminate manual intervention-**Scalable Excellence**: Growing high-performing teams (4→18 members) while expanding 24x5→24x7 operations, delivering elastic capacity supporting 8x infrastructure growth through process optimization and cross-functional collaboration -**Technical-Business Impact**: Ground-up expertise driving quantifiable ROI—$35K revenue per employee, thousands of man-hours saved through automation solutions, zero escalations across multi-year service deliveryCertified Six Sigma Black Belt, CSM, ACSM, and Prince2 Agile practitioner, I combine Lean methodology with modern AIOps and agile frameworks. My technical heritage spanning network engineering, security operations, and service delivery enables architecting solutions that bridge AI insights with operational outcomes.The future demands leaders who harness AI augmentation while maintaining human-centered team development and customer advocacy. This convergence of technical depth and strategic vision drives autonomous network evolution.
Experience
Senior Manager Customer Advocacy
May 2023 — Present · Bengaluru, IN
Education
MSB of S&HSE
High School
1987 — 1997
MSBTE
Associate’s Degree, Industrial Electronics
1997 — 2000
University of Mumbai
Engineer’s Degree, Electronics & Telecommunications
2000 — 2003
Skills
- Service Level Agreements
- Customer Relationship Management (Crm)
- Management
- Hp Proliant
- IT Operations
- Business Intelligence
- Quality Management
- Hyper-V
- Team Management
- Sla
- Xp
- Windows Server
- Ccna
- Netapp
- Process Improvement
- Requirements Analysis
- Service Delivery
- Technical Support
- Project Management
- Business Process Improvement
- Hp Products
- Quality Assurance
- Vendor Management
- Networking
- Hp
- Networking Concepts
- Hp Server Hardware
- Incident Management
- Microsoft Sql Server
- Project Delivery
- IT Service Management
- Change Management
- Servers
- Crm
- Itil
- Data Center
- Avaya
- Solution Architecture
- Virtualization
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