Snow Phan
Enthusiastic about Customer Success | Trusted Advisor | Customer Retention | Account Management | Customer Experience | Renewals & Expansions
- Role
- Workday
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Snow Phan
Hard-working and enthusiastic about helping customers succeed, with over 15 years of…
Experience
Present
Skills
- Leadership
- Knowledge Base Management
- Customer Relationship Management (Crm)
- Writting Knowledge Articles
- Project Management
- Sql
- Microsoft Office 365
- Knowledge Base Maintenance
- Vdi
- Technical Training
- Employee Training
- Team Management
- Networking
- Virtual Private Network (Vpn)
- Technical Support
- Vmware Infrastructure
- Uat Coordination
- Customer Escalation Management
- Knowledge Article Writting
- Customer Service
- Sales
- Management
- Troubleshooting
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