Sethrina Ng
Universal Banker II at Truist
- Role
- Universal Banker at Truist
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Sethrina Ng
Sethrina Ng (Meeks) graduated from Brigham Young University - Idaho and majored in Business Finance and a minor in Data Science. She is a current Universal Banker II at Truist. Studying for the SIE Exam and planning to pass it by 2025. In my free time, I enjoy exercising at the gym and going to national parks with my husband to hike. My favourite hike is “Jenny Lake Trailhead” at Grand Teton National Park.
Experience
Universal Banker
Jun 2025 — Present · Chattanooga, TN, US
Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects.
Education
Brigham Young University - Idaho
Bachelor's degree, Business Finance, Minor in Data Science
2019 — 2021
Utah Valley University
Bachelor's degree, Finance, General
2018 — 2019
Nanyang Academy of Fine Arts
Associate's degree, Arts Management
2012 — 2015
Canberra Secondary School , Singapore
O-Levels
2005 — 2010
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