Snikitha Reddy
Senior Software Engineer @ HCLTech | Production Support,SQL
- Role
- Senior Software Engineer at HCLTech
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Snikitha Reddy
I am an Application & Production Support Engineer with 4+ years of experience in L1/L2/L3 support across Energy and Telecom domains, specializing in SAP SuccessFactors (Eightfold, RCM), SAP CPI integrations, and mission-critical production support.My expertise spans Incident/Problem/Change Management, monitoring tools like Splunk, AppDynamics, Control-M, and strong technical skills in Linux, SQL, log analysis, RCA documentation, and automation.I have successfully supported high-availability applications, resolved P1/P2 issues under pressure, improved system performance through analytics and tuning, and driven automation to reduce manual work and increase operational efficiency.
Experience
Senior Software Engineer
Feb 2026 — Present · Hyderabad, IN
I am an Application & Production Support Engineer with 4+ years of experience in L1/L2/L3 support across Energy and Telecom domains, specializing in SAP SuccessFactors (Eightfold, RCM), SAP CPI integrations, and mission-critical production support.My expertise spans Incident/Problem/Change Management, monitoring tools like Splunk, AppDynamics, Control-M, and strong technical skills in Linux, SQL, log analysis, RCA documentation, and automation.I have successfully supported high-availability applications, resolved P1/P2 issues under pressure, improved system performance through analytics and tuning, and driven automation to reduce manual work and increase operational efficiency.
Education
Amity University
BCA, Computer applications
2022 — 2024
Sigma University India
High school, Mathematics
St. Gabriels high school
Ssc, Middle School
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