Snigdha Kulshreshtha

About Snigdha Kulshreshtha

As a Strategy & Operations professional with over 15 years of experience in strategy, data analytics, and operations, I am passionate about leveraging data-driven insights to drive strategic goals. In my current role at Google Cloud, I lead strategic analytical workstreams for the Professional Services organization, applying my expertise in program management, metrics, SQL, and tooling. Prior to that I was supporting strategy and operations for Google Cloud Customer programs such as Executive Sponsorship, Executive Briefing Centers, Advisory Boards and Voice of Customer leveraging my competencies in analytics, business reviews, annual planning, strategic roadmaps, and a marked proficiency in SQL, Looker, and G-Suite tools.Previously at Cloudflare, Inc, I honed skills in sales operations and strategy for expansion programs, partnering with marketing and BI teams to drive customer lifecycle campaigns and develop data dashboards. Our collective efforts led to improved renewal and upsell strategies, showcasing my commitment to operational excellence and strategic growth initiatives.Throughout my diverse professional journey encompassing Management Consulting, Customer Success, Sales Operations, and Program Management, I have consistently demonstrated a commitment for utilizing data to make informed decisions.

Experience

1. Strategy & Operations

   Google

   Aug 2020 — Present · Sunnyvale, CA, US

   Spearheading a cross-functional team to establish a data and reporting system for the Google Cloud Professional Services organization Bookings, ensuring access to accurate, timely data for informed decision-making- Lead the implementation of a standardized OKR Reporting Scorecard for the Consulting organization, ensuring consistent definitions, data sources, and reporting across regions- Previously, led operations for the Google Cloud Executive Sponsorship program including rhythm of the business activities, sponsor expansion strategy, monthly business reporting, annual planning, etc- Designed and operationalized the quarterly Sponsor Engagement Survey to measure Sponsor engagement- Converted several manually managed spreadsheet based reports by automating data transformation and publishing curated dashboards for Cloud sales leaders, Executive Sponsors and field sales to surface metrics and qualitative insights from disparate sources- Mentored new team members to expand the function scope and team expertise

Education

• ABV-Indian Institute of Information Technology and Management

  5 Year Integrated Post Graduation, B. Tech (IT) + MBA

  2004 — 2009

• Indian School of Business

  Master of Business Administration (MBA), Strategy, Operations

  2013 — 2014

Skills

• Program Management
• Supply Chain Management
• Leadership
• R
• Consulting
• Benchmarking
• Business Development
• Software as a Service (Saas)
• Customer Success
• Data Modeling
• Data Analysis
• Panda
• Process Consulting
• Business Analysis
• Management
• Analytics
• Business Strategy
• Python
• Competitive Analysis
• Cross-Functional Team Leadership
• Business Process Outsourcing (Bpo)
• Project Management
• Team Management
• Secondary Research
• Business Process Improvement
• Machine Learning
• Market Research
• Business Process
• Microsoft Powerpoint
• Business Case
• Outsourcing
• Strategy
• Management Consulting
• Customer Engagement
• Financial Analysis
• Business Transformation
• Customer Retention
• Numpy
• Tableau
• Change Management