Snigdha Mukherjee

Role: Global Leader - Trust, Safety and Support at Amazon
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Snigdha Mukherjee

My leadership experience spans Amazon, Dell Technologies, and American Express, where I’ve designed and operationalized strategies for fraud prevention, content integrity, dispute resolution, and premium customer servicing. I bring deep capability in navigating regulated environments, managing global vendor networks, and aligning cross-functional teams to deliver measurable business outcomes.Recognized for leading digital transformation in complex environments, I excel at driving cost efficiency, platform governance, and scalable service delivery across global footprints. I work closely with product, legal, compliance, and technology teams to embed trust into the architecture of growth.I’m energized by leading through ambiguity, building high-performing teams, and solving systemic operational challenges with foresight and integrity

Experience

Global Leader - Trust, Safety and Support
Amazon
Dec 2022 — Present · IN

Skills

Procurement
Talent Management
Performance Management
Crm
Bpo
Process Improvement
Business Strategy
Business Development
Call Centers
Vendor Management
Mis
Employee Engagement
Strategic Planning
Management
Business Process Improvement
Account Management
Change Management
Relationship Management
Outsourcing
Service Delivery
Sdlc
Talent Acquisition
Banking
Team Management
Auditing
Management Consulting

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Snigdha Mukherjee

Experience

Global Leader - Trust, Safety and Support

Skills

Find verified contacts for anyone on LinkedIn