Shawn Nevulis
Customer Success Engineer (CSE) | Technical Account Management (TAM) | Solutions Engineer (SE) | Communicate with Customer IT Teams, Creating Enterprise-wide Solutions That Optimize Networks & Protect Infrastructure
- Role
- Technical Account Manager, Security Service Edge at Check Point Software
- Location
- Norristown, PA, US
- LinkedIn followers
- 500 followers
About Shawn Nevulis
Resolving client problems by creating effective solutions is what I’m known for. During my career as an IT Network Engineer, I developed proficiency in the design, engineering, administration, and support of national and global enterprises in a broad range of industries and environments. Now as a Customer Success Engineer, I relish being part of a leading-edge organization that delivers simplified cloud-based cybersecurity solutions where I get to enjoy a whole new set of challenges.I have designed, implemented, and supported small to large-scale enterprise networks or infrastructure, including firewalls, routers and remote VPN solutions with minimal impact on the business. Large-scale migrations are also a specialty.Communication is key to my success; firstly, by listening carefully to customers and asking pertinent questions for clarification purposes and secondly with my colleagues to ensure we are all working in tandem towards the same common goal. I take my role as customer advocate very seriously and find that when working with cross-functional teams, including sales, product support and R&D, collaboration and teamwork are vitally important. Personally, I have a very strong work ethic. I deliver what I say I will deliver and with my excellent time management skills, projects are consistently delivered on or before the specified date.Areas of Expertise:Network Discovery | Network Design | Network Engineering | Troubleshooting | Problem Resolution
Experience
Technical Account Manager, Security Service Edge
Jan 2024 — Present
Education
Pennsylvania College of Technology
Associate of Science (AS), Technical Support Technology
2007
Pennsylvania College of Technology
Bachelor of Science (BS), Information Technology Security Specialist Concentration
2002 — 2007
Vmware Education
VCP4, VMware vSphere: Install, Configure, Manage [V4.1]
2010 — 2011
Montgomery County Community College
CCNA 3 / 4: LAN Switching and Accessing the WAN - Cisco Academy
2008 — 2008
Montgomery County Community College
CCNA 2: Routing Protocols and Concepts - Cisco Academy
2008 — 2008
Pennsylvania College of Technology
Associate of Science (AS), Network Technology Emphasis
2002 — 2007
Montgomery County Community College
CCNA 1: Network Fundamentals - Cisco Academy
2008 — 2008
Skills
- Networking
- Hp
- Technical Support
- Disaster Recovery
- Cisco Ios
- Active Directory
- Windows Server
- Ccna
- Vmware Esx
- Virtualization
- Routers
- San
- Firewalls
- Vcp 5.0
- Cisco Technologies
- Asa
- Cisco Nexus
- Network Administration
- Cisco Asa
- Infrastructure
- Vmware
- Data Center
- Troubleshooting
- Cisco Systems Products
- Switches
- Vcp 4.0
- Microsoft Exchange
- Routing
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