Snehansu Roy

About Snehansu Roy

As a results-oriented IT Leader with more than 21 years of experience, I specialize in driving Strategic Managed Services Programs for Fortune 500 companies. My expertise is in leading end-to-end RFP response processes, securing large deals, and orchestrating seamless, large-scale program transitions. I define robust methodologies that ensure operational continuity for clients across diverse sectors. I excel at building, leading, and mentoring high-performing global teams (500+ members) across multiple geographies, fostering a truly collaborative and inclusive environment. My approach to Service Excellence is grounded in process assessments, best practice implementation, and a deep understanding of IT Service Management. As a strong advocate of Operational Excellence, I streamline processes through effective program management, governance, and communication, defining clear KPIs and SLAs that impact both IT service and business performance. My commitment to automation and innovation is evident in my track record of implementing solutions powered by AI and Generative AI to significantly enhance efficiency. I also bring proven skills in data-driven risk management, client relationship management, and maintaining clear scope and contractual compliance, always delivering flawless outcomes with a people-first, quality-driven leadership approach.

Experience

1. AVP - Large Deals Solution Architect

   Deloitte

   Oct 2025 — Present

Education

• Bangalore University

  Bachelor of Engineering (B.E.)

  1997 — 2001

Skills

• Software Project Management
• User Acceptance Testing
• Oracle
• Integration
• Itil
• Program Management
• Business Intelligence
• Requirements Analysis
• Requirements Gathering
• Project Management
• Service Delivery
• Enterprise Architecture
• Global Delivery
• Agile Methodologies
• Solution Architecture
• Pl/Sql
• Asp.net
• Soa
• Web Services
• IT Strategy
• Business Analysis
• Sdlc
• Software Development Life Cycle (Sdlc)
• Sql