Snehal Shinde
Editorial Advisor at Springer Nature Pune
- Role
- Virtual Customer Service Associate at Amazon
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Snehal Shinde
I am an enthusiastic professional with a strong passion for learning and growth. With 5…
Experience
Virtual Customer Service Associate
Jun 2023 — Present · Pune, IN
As a Virtual Customer Service Associate at Amazon,providing exceptional customer experiences through various virtual communication channels. Engaging with customers, addressing their inquiries, concerns, and providing solutions to ensure their satisfaction. Troubleshooting technical issues and offering guidance on using Amazon\'s online platform and digital services.Collaborating with cross-functional teams to resolve more complex customer issues that may require escalated support.Maintaining detailed and accurate records of customer interactions and transactions.Representing Amazon\'s brand and values while delivering top-notch service.
Education
Savitribai Phule Pune University
Master's degree, Mathematics
2018 — 2020
Shikshan Prasarak Mandalis Sir Parshurambhau College Arts, Science & Commerce Tilak Road Pune 30
Batchelors in mathematics , Mathematics and Statistics
2015 — 2018
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