Snehal Pawar
Relationship-Driven CSM | L&D Strategist | People-Centric, Purpose-Fueled, Aspiring Storyteller !
- Role
- Senior Customer Success Manager at Coursera
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Snehal Pawar
With 18+ years in customer success and learning partnerships, I’m excited and i look forward to collaborating closely with universities and academic leaders to help scale high quality digital learning. My focus is on driving measurable outcomes, and creating meaningful impact on students\'s career.
Experience
Senior Customer Success Manager
Feb 2026 — Present
Education
Karnatak University
Bachelor of Commerce, Commerce
2000 — 2003
Birmingham City University
MBA, International Business
2007 — 2008
Rai Business School
Post Graduate Diploma in Marketing, Marketing
2003 — 2005
Skills
- Lead Generation
- Team Leadership
- Long-Term Customer Relationships
- Advertising
- Brand Developement
- Brand Management
- Strategy
- Marketing Strategy
- Operations Management
- Integrated Marketing
- Team Building
- Management
- Market Planning
- Social Media Marketing
- Online Advertising
- Content Writing
- Building High Performance Sales Teams
- Brand Development
- Sugarcrm
- Sales Management
- Marketing
- Driving Sales Performance
- Competitive Analysis
- Leadership
- Market Research
- Public Relations
- Project Management
- Team Management
- Client Retention Programs
- Crm
- Elearning Consulting
- Learning Practices
- Corporate Communications
- Training
- Customer Relationship Management (Crm)
- New Business Development
- Marketing Management
- Email Marketing
- Business Development
- E-Learning Consulting
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