Snehal Jamale
Detail-Oriented Order Management & Supply Chain Specialist | O2C,Q2C, CRM, Power BI & Process Optimization
- Role
- Project Specialist at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Snehal Jamale
Detail-oriented Order Management & Supply Chain professional with hands-on experience in end-to-end O2C/Q2C operations, including order processing, fulfillment, invoicing, returns, and after-sales support. Experienced in working with global stakeholders and ensuring SLA and process compliance.Skilled in Microsoft Dynamics 365, Microsoft ERP, Power BI, Excel, and MySQL to monitor KPIs, analyze order and supply chain data, identify bottlenecks, and drive process optimization. I enjoy transforming raw operational data into actionable insights that improve efficiency, accuracy, and customer experience, while continuously learning and upskilling in operations and analytics.
Experience
Project Specialist
Apr 2025 — Present · Pune, IN
Supported end-to-end order processing activities including order validation, updates, and coordination with finance teams to ensure timely revenue recognition.Reviewed sales orders and opportunities for accuracy, completeness, pricing, and documentation compliance before downstream processing.Acted as a bridge between Sales, Finance, and Operations teams to resolve order discrepancies, billing issues, and delays.Managed multiple concurrent order requests, meeting strict SLAs in a fast-paced environment.Assisted in PO verification, order unblock/block requests, and customer master creation/modification activities.Maintained detailed order status and tracking reports to highlight bottlenecks and stale opportunities.Ensured compliance with internal business rules, revenue recognition principles, and audit requirements.
Education
Mahatma Phule Krishi Vidyapeeth, Rahuri
Bachelor's degree, Agriculture, Agriculture Operations, and Related Sciences
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