Snehal Patel
Salesforce Developer || Serving Notice Period|| LWD - 17th April || 8x Certified || LWC • Apex || Service Cloud • Sales Cloud
- Role
- Associate Consultant at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Snehal Patel
I am Snehalkumar Patel, an 8X Certified Salesforce Developer with 3+ years of hands-on experience delivering scalable, maintainable solutions across the Salesforce ecosystem, with a core focus on Sales Cloud and Service Cloud.I specialize in building Lightning Web Components (LWC), Apex triggers and classes, and Visualforce pages to automate workflows, improve agent productivity, and enhance customer experiences. My expertise includes designing and deploying reusable components and integrating third-party systems through REST/SOAP APIs, enabling data-driven business operations and seamless user experiences.Key Contributions & Achievements- Automated case handling and escalation processes using Flows and Apex, reducing resolution time by 30%- Developed custom LWCs for Account 360 View and Opportunity insights, improving sales team efficiency by 25%- Integrated Salesforce with external PCS systems via REST APIs, ensuring real-time data synchronization and operational accuracy- Configured Einstein Bots, Omnichannel Routing, Knowledge Base, and Email-to-Case, driving measurable improvements in service KPIs and customer engagement- Maintained 85%+ unit test coverage across multiple orgs, ensuring deployment quality and compliance- Supported release coordination and debugging in Agile/Scrum environments, leveraging Salesforce DX and CI/CD pipelines for smooth deployments.I am passionate about continuous learning and optimization. My next career goal is to expand expertise into Salesforce Marketing Cloud, Data Cloud, and AI-driven solutions, contributing to organizations that value innovation and customer-centric digital transformation.Always learning. Always optimizing. Always delivering value through Salesforce.
Experience
Associate Consultant
Apr 2025 — Present · Mumbai, IN
Education
Sardar Vallabhbhai National Institute of Technology, Surat
Master of Technology - MTech, Manufacturing Engineering
The Maharaja Sayajirao University of Baroda
Bachelor of Engineering - BE, Mechanical Engineering
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