Sneha Kotian

Customer Success @ Route Mobile | CPaaS | Account Management l B2B SaaS | MBA - Marketing & Analytics

Role: Manager, Customer Success at Route Mobile Limited
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Sneha Kotian

With 4 years of hands-on experience in the B2B Enterprise SaaS and CPaas industry, she…

Experience

Manager, Customer Success
Route Mobile Limited
Jul 2024 — Present · Mumbai, IN
Managing B2B client relationships across OTT messaging platforms of Whatsapp Business API and RCS, aligning product capabilities with customer growth strategies

Contact information

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•••••@routemobile.com
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Current company

Route Mobile Limited

IT Services and IT Consulting · 605 employees · Founded 2004 · Mumbai, India

Route Mobile began as an idea in 2004, founded by our Managing Director, Mr Rajdip Gupta – to bring about digital disruption in communication with simplified solutions that businesses could adopt regardless of their size. That strong foundation has given rise to a Billion-Dollar Brand, making Route Mobile one of the World’s Leading Cloud Communications Companies. Listed on the Bombay Stock Exchange in September 2020, Route Mobile is among the leading Cloud Communications Platform service providers offering Communication Platform as a Service (CPaaS) solutions. We cater to enterprises, over-the-top (OTT) players, and mobile network operators (MNO), and our portfolio comprises solutions for messaging, voice, email, SMS filtering, analytics, and monetization. Our Enhanced Business Messaging Solutions leverage some of the most widely used communication channels l,isuch ashatsApp, Google Business Messages, Viber Business Messages a,nd Facebook Business Messages. We deliver an entire communication product stack based on CPaaS principles, infusing Communication Commerce across a broad range of industries, including social media companies, banks and financial institutions, e-commerce entities, and travel aggregators. Route Mobile is headquartered in Mumbai, India, and has a global presence across the Asia Pacific, Middle East, Africa, Europe, and the Americas.

routemobile.com

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About Sneha Kotian

Experience

Manager, Customer Success

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