Sneha T

Site Reliability Engineer @PointsBet Canada

Toronto, ON, CA

Served as Incident Commander for P1 incidents, leading triage, resolution coordination, and stakeholder communication.Communicated real-time incident updates and summaries to stakeholders and leadership.Participated in release management cycles to support deployment and post-release validation of applications functionality.Monitored application and infrastructure health using PagerDuty, Datadog, and Azure Monitor.Built Grafana dashboards to monitor API SLA compliance and visualize endpoints falling below defined thresholds.Designed and implemented Azure Workbooks leveraging Kusto Query Language (KQL) to monitor SLA metrics for third-party endpoints and visualize real-time performance insightsScheduled and delivered weekly/monthly SLA reports to stakeholders, enabling visibility into performance trends and accountability.Developed custom Datadog dashboards to dynamically extract and visualize the latest deployed Kubernetes image tags, enhancing deployment traceability and auditability across environments