Sneha Saravana
Ex-Stripe | BBA - Entrepreneurship, St. Joseph’s College of Commerce
- Role
- Tax Operations Associate at Stripe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Tax Operations Associate
Jun 2024 — Present · Bengaluru, IN
Achieved 100% accuracy in tax filings within the first six months, maintaining aflawless record in a high-stakes, compliance-driven environment- Handled 400+ direct user queries, providing timely resolutions and maintaining a 100%Zendesk review score- Onboarded 400+ users and identified issues in 100+ cases, ensuring smooth adoption of workflows- Proactively optimized internal training processes, enhancing the onboarding experiencefor new team members- Took initiative in cross-team collaboration, contributing to internal documentation andworkflow improvements- Recognized for outstanding contributions, receiving the \"Really Really Really CaringWizard\" award (Q4 2024)- Led multiple initiatives including a \"Navigating Change\" workshop for a team of 25+people, helping them understand and overcome resistance to change- Recognized for strong analytical skills, problem-solving, and clear communication,consistently delivering high-quality work under pressure.
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