Sneha Rajaraman
CS @ Cornell
- Role
- Global Technology Solutions Intern at Verizon
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sneha Rajaraman
Hi! My name is Sneha Rajaraman and I am currently a senior at Cornell University\'s…
Experience
Global Technology Solutions Intern
Jun 2025 — Present · Irving, TX, US
Collaborated with team and mentors to analyze user tickets, utilizing Python to design scalable ways to extract structured data for AI-powered FAQ generation; Integrated generated FAQs into a ServiceNow self-help platform, enhancing user autonomy and reducing support ticket volume; Embedded predictive routing logic and chatbot systems to optimize ticket resolution times and reduce backlog
Education
Academies of Loudoun
Academy of Engineering and Technology - Engineering
2019 — 2022
Cornell University
Bachelor of Engineering - BE
2022 — 2026
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