Sneha Pillay

About Sneha Pillay

Analytical Skills Professional with several years of experience in Business Analysis…

Experience

1. Client Service Lead

   ADP

   Dec 2015 — Present · Pune, IN

   Oversee and assist with the Payroll processing for US payroll• Audit the processing of Payroll• Partner with the HR team to ensure payroll data flows seamlessly between HR and Payroll and ensure changes are implemented correctly across various systems• Act as the system expert for Payroll. • Apply knowledge of country tax regulations, as well as State taxes (where applicable), wage and hour laws, and local tax requirements to ensure compliance• Play a key role in new system implementations related to payroll process. Provide input on payroll processes and perform user testing• Lead payroll related process improvement initiatives with cross functional partners• Support month end close by providing payroll reports and explanations as needed• Support various internal and external audits• Maintain payroll records and follow established Company policies to ensure compliance with internal control protocols• Respond to employee and manager inquiries and requests regarding payroll matters, timely, professionally and concisely• Special projects and other duties as assigned, including system implementations, process improvement projects and compliance audits

Education

• ST.Josephs girls high school Khadki, Pune-03

  Bachelor's Degree

  1996 — 2006

Skills

• Good Communication Skills
• Problem Solving
• Performance Management
• Crm
• Call Centers
• Hardworking
• Service Delivery
• Business Analysis
• Mis
• Talent Acquisition
• Outsourcing
• Bpo
• Flexible
• Analysis
• Business Process
• Vendor Management
• Management
• Competent
• Business Process Improvement
• Teamwork
• Team Management
• Process Improvement
• Change Management