Sneha More
Social Media Escalation @IDFC FIRST Bank
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WORK HISTORY
Social Media Escalation @IDFC FIRST Bank
Navi Mumbai, IN
Handling MD RBI tagged cases posted by customer on social media Twitter Facebook Instagram Pinterest LinkedIn
EDUCATION
Welingkar Institute of Management
Master of Business Administration - MBA, International Business
ABOUT SNEHA MORE
As a dedicated Customer Service Manager withexperience in high-pressure environments, I thriveon tackling challenges and fostering positiverelationships with clients. I aim to leverage my skillsin complaint handling and effective communicationto contribute to organizational growth. Mycommitment to continuous learning and excellencein service equips me to meet and exceed customerexpectations.Strong adherence to highcustomer service standards,quick learning abilities, andmultitasking skills.Good listener and selfmotivated. Able to work under pressure. Quick learner and always eagerto learn new things
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