Sneha Sneha Palande Menon
Operations Specialist @IDFC FIRST Bank
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WORK HISTORY
Operations Specialist @IDFC FIRST Bank
Thane, IN
Managed high-end escalations and ensured timely resolution to enhance operational efficiency. • Automated processes and updated Standard Operating Procedures (SOPs) to streamline workflows. • Coordinated with various stakeholders to prepare comprehensive process reports, fostering collaboration and transparency.
EDUCATION
Mulund College Of Commerce
Bachelor of Commerce - BCom, Accounting
Pillai Institute of Management Studies and Research
Master's degree, Management Studies
TimesPro
post graduate diploma in banking management, Banking, Corporate, Finance, and Securities Law
ABOUT SNEHA SNEHA PALANDE MENON
A graduate with a Master\'s degree in Management Studies from Pillai Institute of Management Studies and Research and a Postgraduate Diploma in Banking Management from TimesPro. Currently serving as an Associate Operations Manager at IDFC FIRST Bank, managing customer onboarding, renewal processes, and disbursements for SME and business banking customers. Proficient in organization skills, event planning, and team coordination. At IDFC FIRST Bank, contributed to streamlining customer onboarding and renewal processes while ensuring efficient delivery of SME disbursements. With a focus on collaboration, supported organizational goals by fostering effective team coordination and meticulous operational management. Enthusiastic about driving seamless banking operations and delivering exceptional service tailored to client needs.
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