Sneha Karmakar

Customer Support Executive @Teabox

Siliguri, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Customer Support Executive @Teabox

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Siliguri, IN

Handling customer interactions across multiple channels to ensure a seamless and positive experience. • Resolving queries, addressing concerns, and providing personalized solutions to enhance customer satisfaction. • Collaborating with internal teams to improve support processes and streamline service efficiency. • Managing escalations with a problem-solving approach, ensuring quick and effective resolutions. • Contributing to brand reputation by delivering excellent customer service and fostering strong relationships.Excited to be part of Teabox, where I can apply my skills in communication, customer engagement, and service excellence to create meaningful experiences for customers worldwide!

EDUCATION

2022 — 2025

Inspiria Knowledge Campus

Bachelor of Business Administration - BBA

2017 — 2020

Narayana Institute

Class 10

2020 — 2022

Delhi Public School, Siliguri

High School Diploma

ABOUT SNEHA KARMAKAR

Hello Everyone! I\'m Sneha Karmakar, a Creative Soul on a Journey of Passion and Professional Growth. About Me: Originally from Siliguri, I bring a touch of warmth and authenticity to everything I do. My world revolves around dance, where each movement is a story, and social media, where every post is a canvas for creative expression. Professional Path: My professional journey began as a Customer Support Executive at Magicpin, where I honed my communication and management skills. Now, I\'ve found my niche as a Social Media Manager at Blue Minch, infusing creativity into every digital endeavor. Passion for Creativity: Social media, to me, isn\'t just a job; it\'s a playground where I turn ideas into captivating stories. The introduction of Instagram\'s reel feature during lockdown ignited a passion that now fuels my everyday work. Future Aspirations: Eager to make a mark in the digital realm, I\'m not just managing social media; I\'m shaping narratives and helping brands shine in the ever-evolving online world. Let\'s Connect: Whether it\'s about social media strategies, dance anecdotes, or simply sharing experiences on this professional journey, I\'m here for meaningful conversations. Let\'s connect and explore the vast possibilities together!

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