Sneha K
Senior Sre Engineer @Cigna Healthcare
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WORK HISTORY
Senior Sre Engineer @Cigna Healthcare
US
Senior Site Reliability Engineer (SRE) with over 10 years of experience supporting large-scale, distributed systems in cloud, hybrid, and on-prem environments. Specialized in incident response, root cause analysis, and automation-driven reliability improvements for Java.NET, and batch-based workloads. Proven track record in managing production environments across AWS, GCP, Azure, and PCF, with deep expertise in monitoring, observability, CI/CD, and network troubleshooting. Skilled in using tools like Splunk, AppDynamics, Prometheus, ThousandEyes, Dynatrace, and ServiceNow AIOps to reduce MTTR and proactively detect anomalies. Adept in scripting (Python, Bash, PowerShell), driving SLIs/SLOs, and ensuring uptime and compliance in mission-critical systems.
EDUCATION
Texas A&M University–Central Texas
Master of Science - MS, Management Information Systems, General
ABOUT SNEHA K
I am a Site Reliability and DevOps Engineer with over 10 years of experience working on large-scale systems across cloud platforms like AWS, Azure, GCP, and PCF. I’ve spent most of my career making sure critical applications stay up and perform well—whether that means building strong CI/CD pipelines, tuning Kubernetes clusters, or automating responses to incidents in real-time.Right now, I’m at Cigna supporting healthcare applications where reliability really matters. I’ve built SLO-based deployment pipelines in GitLab, set up monitoring with Prometheus, Dynatrace, and Splunk, and created self-healing logic using Azure Functions and Python. I also work with Terraform and Helm to manage infrastructure and microservices at scale.
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