Sneha Ghosh
Project Management Officer @Tata Consultancy Services
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WORK HISTORY
Project Management Officer @Tata Consultancy Services
Kolkata, IN
Prepare the SLA compliance report, Governance Report, daily and weekly reports, service management reports.Creating the reports using Advance MS Excel and present in PowerPoint.Resource Management with Ramp Ups/Downs or Billable/Non- Billable status. Keeping track of new demands and co-ordinate with Talent Fulfillment team for candidate interviews.Working in ACP tool for seat management (i.e. seat allocation, release).Tracking the utilization targets at Delivery Unit level to tie with the corporate goals.Tracking the End to end activities as part of T&M project Invoicing i.e. right from chasing resources for on-time timesheet submission, reconciliation and invoicing with co-ordination from finance team.Manage daily admin tasks for smooth internal processes and support.Conduct quality audits to ensure compliance and identify improvements.Generate reports and dashboards to monitor performance and insights.Maintain accurate records and timely reports for management and stakeholders.
EDUCATION
Advanced Information and Management Studies
Bachelor of Business Administration - BBA
ABOUT SNEHA GHOSH
With over 9+ years of work experience, I am a project management professional with a passion for delivering quality services to clients and stakeholders. I have a strong background in key account management, customer relationship management (CRM), and project team management, which enables me to handle complex and diverse projects across various domains and geographies. I am currently working as a Project Management Officer at Tata Consultancy Services, one of the leading IT services and consulting companies in the world.In my current role, I am responsible for managing various MIS activities, such as service-line dashboard, project MIS, revenue, cost, headcount projections, billing and invoicing, contract and work order creation and account performance tracking. I have successfully completed multiple projects for clients in the banking, insurance, and financial services sectors, and have received positive feedback and recognition for my work. I have also attended additional leadership training to improve my leadership qualities and skills. Some of the skills that I use daily in my work are key account management, CRM, project team management, communication, problem-solving, and analytical skills.
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