Sneha E.
Senior Delivery Manager @Quartech
Signup · Get unlimited contacts
WORK HISTORY
Senior Delivery Manager @Quartech
Lead end-to-end delivery of IT services for Ministry of Citizen’s Services and Public Safety, ensuring 100% SLA compliance and service excellence- Designed and implemented Power BI dashboards for budget forecasting and timesheet tracking, improving data visibility and decision-making accuracy by 40%- Migrated Microsoft 365 Excel reports to Power BI, automating manual reporting workflows and reducing turnaround time by 50%- Collaborate with stakeholders to define KPIs, integrate data sources, and build dynamic visualization models supporting executive reporting- Developing comprehensive user manuals and training documentation to support the rollout of a new AI-powered chatbot for internal service queries and knowledge access- Leading research and prototyping efforts to incorporate Google AI and machine learning insights into Quartech’s service delivery framework, enhancing predictive analytics and customer responsiveness- Act as liaison between development teams and ministry stakeholders, driving transparency, risk mitigation, and continuous improvement- Recognized for spearheading digital reporting modernization and contributing to Quartech’s AI-readiness roadmap.
EDUCATION
SJB Institute of Technology
Bachelor of Engineering (BE)
Vancouver Island University
Master of Business Administration - MBA
ABOUT SNEHA E.
I bring a wealth of experience in delivering innovative business solutions with a focus…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.