Sneha Deshpande
Business Operations Analyst- Cybersecurity Solutions & SaaS Ops
- Role
- Business Operations Analyst- Cybersecurity Solutions & Saas Ops at Cisco
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
Experience
Business Operations Analyst- Cybersecurity Solutions & Saas Ops
Dec 2017 — Present · Alpharetta, GA, US
Manage multi-million-dollar renewals and end-to-end order fulfillment, ensuring licensing accuracy for critical enterprise customers-Improve data consistency across multiple enterprise platforms by running attach scripts for XDR customers, updating tenant IDs, and enriching customer records in Salesforce, laying the foundation for centralized dashboards and a single source of truth for customer data-Resolve SNA licensing alerts, provision Enterprise Agreements (EAs) and subscriptions, handle license information requests, and complete manual provisioning requests to support business continuity-Support SCA through Jenkins and GitHub, provisioning and de-provisioning portals to reduce clutter, strengthen security, and improve data hygiene
Education
Mercer University
Bachelor of Arts - BA
2006 — 2008
Georgia State University
Bachelor of Arts (BA)
2008 — 2010
Skills
- International Sales
- Recruiting
- Data Analysis
- Project Management
- Analysis
- IT Recruitment
- Applied Behavior Analysis
- Business Development
- Sourcing
- Crm
- Employee Training
- Internet Recruiting
- Clinical Research
- Hospitals
- Human Resources
- Benefits Negotiation
- Psychology
- Customer Service
- Screening
- Hiring
- Customer Relationship Management (Crm)
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