Sneha Chauhan

Customer Relationship Management Manager @Suraksha Smart City

Mumbai, IN

Assign customers to respective departments for efficient resolution. • Listen to and address customer queries promptly and effectively. • Draft demand letters to communicate and resolve issues. • Handle budgeting and manage stationery to ensure operational efficiency. • Maintain and manage client relationships, ensuring high satisfaction levels. • Collaborate with various departments to streamline customer service processes. • Utilize problem-solving skills and attention to detail to enhance overall customer experience.

University of Mumbai

Bachelor of Arts - BA