Sneha Chakrod

About Sneha Chakrod

An Ecommerce Specialist with work experience of 21 months in a well established retail company. IKEA INDIA PRIVATE LIMITED has a great business idea “to offer a wide range of well designed, functional home furnishing products at low cost”. Working with a well established company helped me to realize the importance of coping up with different situations. I have worked as an ECOMMERCE SPECALIST in the team of CUSTOMER RELATIONS has taught me a great deal about dealing with customers. I have developed strong problem solving skills, honed my ability to manage conflict and deal with demanding individuals and polished my communication skills. my work is to understand the customer requirements and to plan the implementation of appropriate e-commerce solutions to customers and also to oversee channel development strategies and infrastructure requirements, and collaboration of sales and operations team to fulfil e commerce business strategies. I also worked as logistics specialist in the team of sales and supply chain management where my work is to manage the shipments and transport of goods, also to make sure the stock to be available for customer at right place and at the right place. I m keen to utilize my passion for excellent customer service in providing the best possible experience for the retail industry. currently I am enrolled in International Master in Business ( IMB - 2023 ) Batch at SDA BOCCONI ASIA CENTER.

Experience

1. Associate Manager

   HCLTech

   Mar 2025 — Present · Hyderabad, IN

Education

• SDA Bocconi Asia Center

  International Master in Business

  2021 — 2023

• Narayana Junior College - India

  SSC

• Vishwa Vishwani Business School _ Hyderabad

  BACHELOR IN MANAGMENT, Business Administration and Management, General

  2015 — 2018

• Narayana Junior College - India

  BIPC