Sneha C
- Role
- Senior Process Executive at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sneha C
I pretty much grew up watching movies, I watched success stories, love stories, horrors…
Experience
Senior Process Executive
Aug 2023 — Present · Bengaluru, IN
Assisted advertisers with conversion tracking implementationon their websites, ensuring accurate data collection.Developed knowledge and techniques to resolve customerqueries related to tag implementation.Consistently met and exceeded monthly targets, maintained astrong commitment to achieving performance goals andmaintaining good standards.Maintained decent customer satisfaction scores, focusing onproviding exceptional service and addressing customer needseffectively.Stayed informed about new features and improvements todeliver superior service to advertisers.Engaged in proactive inquiry and interaction with clients to gaina deeper understanding of their processes and needs,facilitating personalized support and solutions.Contributed to improve team performance and overall customersatisfaction.Products and services trained on - Google Ads conversionImplementation, Google Tag Manager Implementation,Enhanced conversion, Cross Domain, Dynamic Re-marketing,Google Analytics Event Implementation, E-commerceImplementation.
Education
St Joseph's University
Bachelor of Commerce - BCom, Finance, General
2017 — 2020
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